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"I would like to take the opportunity to tell you what an excellent experience I had yesterday morning, August 22, 2011. You have a tremendous staff and they were all friendly, courteous, professional and caring.

The procedure could be a scary thing, but it wasn't. This was my second visit and I'll highly recommend you and your team in the future.

My sincere thanks to you and your great people."

"I was well taken care of during my recent colonoscopy and I was especially put at ease by the outstanding look and feel of the waiting room."

"Thank you for your kind care recently. I appreciate your professional advice and expertise at the (endoscopy) center. Having been out of the medical field a few years, I was amazed at the efficiency and thoughtfulness by your staff. My wife was quite impressed and intends to make an appointment with you the first of the year. Merry Christmas."

"Dr. Weinstock, too often in the rush of business we fail to say thanks loudly enough for you to hear, so you can be sure I appreciate the kindness and professionalism of you and your entire staff. I would never have gotten my colonoscopy were it not for the fact that I got the reminder it has been 10 all too quick years since my last procedure. I am sure your efforts are saving a lot of families untold heartache by urging them to do some of the things they really don't want to do, but deep down know they should. I too am in a service business of asset management and my biggest challenge like your business is getting people to do what they know they should do. Instead they just maintain the status quo rather take the action that after the fact they wish they had done.

As a small token of my appreciation, then I will be dropping off pastries and bagels from Saint Louis Bread for your staff.

See you.......I hope not too soon......if you know what I mean (Smile a little levity is a good thing.)"

Thanks for keeping me healthy"

"Thanks to you and your staff for making a necessary routine exam much less anxiety-producing than I had expected. From check-in to roll-out, everyone was friendly and respectful. I'm very happy to say that drinking the prep-mix the night before was the only trying part of the procedure and even that tasted better than I remember it tasting ten years ago when I had my last exam."

"I wanted you to know what a great experience I had at your facility today.  I've had one colonoscopy before at St. Mary's and it was so much more convenient and "easy" at your facility.  Everyone took such good care of me.  Everyone was friendly, helpful, informative and professional.  My primary physician wanted to send me back to St. Mary's but my life partner told me to ask Dr. Tucker to send me to you.  I was so very glad that he did.  I really appreciate the care that I received today.  "

"The staff was excellent throughout. Everything proceeded with great efficiency and well organized. Could not have been conducted any better. Congratulations and thank you"

"Everybody was friendly and helpful and it was a very relaxed atmosphere and I was made to feel comfortable. I also have to say in all the surgery and procedures I've done over the years this was by far the most pleasant"

"I work at a surgery center and am well versed on expectations. Your center and your entire staff from check in to discharge exceeded expectations"

"I was happy to not have to spend the majority of the day having this procedure, it only took a couple of hours from the time I arrived until the time I was released"

"This being my first colonoscopy, I was a little apprehensive. The nurses made me feel at ease and put my reservations to rest"

"I am glad my sister-in-law highly recommended your facility and that I decided to have my procedure done here at AEC"

"They (AEC Staff) were very attentive to my discomfort and followed up with the doctor quickly"

"This is the best run facility I have been to, and I've had several procedures over the years."

"Excellent, skilled and superb staff, and attractive and clean facility. An altogether good experience"

"I loved the warm blanket while waiting in holding area"

"Keep up the good work! We (St. Louis Community) need a place like this to come and take tests. I was very pleased"

"I was pleased with all of the nursing staff"

"Everyone made me feel at ease"

"You have a top notch staff there. Everybody was great."

"Every staff member I dealt with was pleasant as well as professional"

"The staff was extremely understanding and it was easy to feel comfortable with them"

"I was particularly pleased with the nurse who began my IV--my veins are hard to hit"

"Again, it couldn't have been any better, wonderful staff and very clean"

"It was an overall great experience"

"Everything was great. I was thoroughly satisfied with the entire process. I will recommend any all of my friends who may need this procedure. Thank you"

"My entire experience was very positive. The staff was very kind and professional"

"I would recommend the Center to anyone asking for this kind of care!!"

"Excellent facility with just the right level of care and comfort without being extravagant"

"The physician and staff were very caring and reassuring and I hope they can continue to provide their services to our satisfaction"

"The recovery nurse was great. She was attentive and helpful"

"Actually was able to get in earlier than planned - Boom - bonus!"

"Everything was very clean and professional"

"Friendliness of the nurses and doctors and the ease of making the appointment"

"Clean, friendly, knowledgeable, quick, awesome experienc"

"The doctor and staff were very helpful, put me at ease and communicated very appropriately"

"The professionalism of the staff and overall comfort level of being there"

"Excellent care by all the professional staff, i.e. nurses and physician"

"Hello Dr. Weinstock,

While I know there is a patient satisfactory form that I could have submitted, I chose to send you this personal note instead.

I just wanted to let you know that my recent colonoscopy experience at your endoscopy center could not have been more pleasant. From my initial interaction at the registration/sign in desk to the preop and IV nursing staff and anesthesiology team and departure I found everyone to be friendly, caring, efficient and professional. So much so that I wondered how you were able to assemble such a high class of support people throughout the entire process. Not only that but your building was set up to be efficient yet personable with an underlying feeling of care and understanding. Of course, the professional, thorough and always friendly manner in which you did the procedure and took care of me was a given from the onset. (That's why I keep coming back to you.)

I have known you for many years (since you worked at the endoscopy center in Jewish Hospital) and feel privileged to now be your patient.

Thank you again for the outstanding experience. Be assured I will continue to recommend you and your facility to those who could use your services.

You are the best."